Bazar Alward Platform Role as an Electronic Intermediary

Bazar Alward Platform Role as an Electronic Intermediary

Bazar Alward operates as an electronic marketplace platform that connects customers with independent sellers registered on the platform. The platform enables customers to browse products, place orders, and complete payments securely through electronic means.

1. Nature of the Platform’s Role

The role of Bazar Alward is limited to providing an electronic environment that facilitates product listing, ordering, payment processing, and communication between customers and sellers. The platform is not considered the owner of the listed products nor a direct seller unless explicitly stated otherwise.

2. Seller Responsibilities

The seller bears full responsibility for:

  • The accuracy of product information and descriptions
  • The quality of the product and its conformity with specifications
  • Preparing orders within the specified timeframe
  • Delivering orders to the shipping provider
  • Compliance with the approved return and exchange policy

3. Platform Role in Payment Collection

Bazar Alward collects payments from customers on behalf of sellers as a disclosed collection agent. Seller settlements are processed in accordance with the platform’s approved financial settlement policies.

4. Shipping and Delivery

Shipping and delivery operations are carried out by sellers in coordination with approved shipping providers. The platform facilitates tracking and communication procedures to support a smooth purchasing experience for customers.

5. Returns and Exchanges

Return and exchange requests are subject to the return and exchange policy of both the platform and the seller. Bazar Alward coordinates between the concerned parties to process requests according to approved procedures.

6. Limitation of Platform Liability

Bazar Alward is not directly responsible for delays or failures resulting from:

  • Delay in order preparation by the seller
  • Shipping provider delays
  • Incorrect information provided by the customer
  • Circumstances beyond reasonable control

7. Acceptance of the Platform’s Role

By using the Bazar Alward platform and completing a purchase, the customer acknowledges and agrees that the platform acts as an electronic intermediary between the customer and the sellers registered on the platform.